FAQs
Do I qualify for the FREE TRIAL?
If you live in Canada or the United States, you are welcome to benefit from our Free Trial Offer that will let you test the chair for 2 weeks with a money-back guarantee if not satisfied.
How do I pick the best-fitting chair?
We're happy to help you with the choice! Please fill in this form, and we will email you our professional advice back shortly.
What if I buy a chair and dislike it?
You have two weeks trial period after the chair has been delivered to you. If it's not what you expected, you can send it back. Keep original packaging and box. You will be responsible for the cost of shipping, but the price of the chair will be refunded.
Is my ticket refundable?
How long does it take to get the new chair?
Most of the time, we have all standard colour variants in stock in Canada, so it will only take about one week to have it delivered to your address. The longest wait time, if not available, is about 5 weeks. You will see the availability when placing your online order. If not sure, please check the availability with us here: info@spinalis-chairs.ca.