20th ANNIVERSARY - DON'T MISS THIS SPECIAL PROMO & GET 10% OFF, ONLY TILL JULY 31st, 2019!!! BEST OFFICE CHAIR for HEALTHY BACK & STRONG CORE. Made in Europe 1999. Chiropractors Recommend! Get Rid of Back Pain Forever with Active Sitting!

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Warranty and Return Policy

Warranty Policy:

Since SpinaliS health chairs are made in Europe and the chair-frame is made of high-quality German steel, you can be sure that SpinaliS is one of the most reliable chairs, which will serve you for many years. Over a hundred thousands of customers worldwide have been using SpinaliS chairs for 20 years.

SpinaliS warrants 3-year long warranty for all metal parts and 2-year long warranty for fabric parts.
In case of any claim, please contact our Customer Service via email, we will help you to solve this as soon as possible.

Return Policy:

If your SpinaliS was delivered by Fedex, Purolator or other couriers in the box, and you found out, that the chair is damaged right from the start, please report this to our Customer Service via email immediately, at the latest within 24 hours from the delivery. It is a customer´s responsibility to fully inspect the merchandise within this time frame. Claims accepted after 24 hours of delivery will be subject to the Manufacturer's Warranty rules.

SpinaliS Chairs that have been ordered per customer's request are ineligible for returns.
In the case of a potential exchange of the product, it is possible with standard materials and colors only, based on mutual agreement with SpinaliS. However, we want to help you purchase exactly what you want on the first try. 

All SpinaliS chairs returns must receive prior written approval. 
All returns must be in the original condition and packaging, including the original bill or invoice. Scratched or damaged chairs are ineligible for returns. 
Each customer is responsible for delivering the chair back to our store in Vancouver, BC. The address is in the contacts. Each customer is responsible for all shipping costs - there and back. If the customer originally received the chair from SpinaliS Canada with the Free Shipping Promo or with Discounted Shipping Rate, in case of a return, the customer will be refunded the amount for the chair after deduction of FULL shipping costs covered by SpinaliS Canada. 
A restocking fee 20% from the original chair price will be charged. 

Ideas of users SpinaliS chairs

I am very satisfied with my SpinaliS chair. Ever since I started using it every day for several hours my back pain has stopped.
Thomas Gavin - Expedia

SpinaliS was recommended to me by an orthopedist after my long time struggle with back pain. Today, prolonged sitting on a chair is no problem as long as it is a SpinaliS chair. I wholeheartedly recommend them.
Melissa Ettel - Monster Worldwide

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#102-256 West 7th Ave